How can we Help you?
Frequently asked Questions
Quick answers to common library inquiries.
You can access all OUK subscription databases by simply logging in with your OUK Student ID and password. No VPN is required. Look for the 'Institutional Login' or 'OpenAthens' option on the database website.
Log in to your Library Account through the OUK Portal. Go to 'My Loans' and click the 'Renew' button next to the items you wish to keep longer. Note: Items with holds by other users cannot be renewed.
Ensure your registrar has activated your account for the current semester. If you are newly admitted, activation may take up to 48 hours. If the issue persists, contact the Helpdesk via the form below.
Yes, OUK participates in the Inter-Library Loan (ILL) programme. You can submit a request through the 'Resources' tab in your portal, and we will source the material from our partner institutions.
Physical Presence
While OUK is digital-first, we provide physical research spaces and collections at our main campus in Nairobi.
Operating hours
- Mon - Fri: 08 AM - 09 PM
- Saturday: 09 AM - 04 PM
- Sunday: Closed
Nairobi campus
OUK Main Complex, Ngong Road, Upper Hill, Nairobi, Kenya.
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Student ID?
Physical access to the library and login to digital repositories requires a valid OUK Student ID card.
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Visit our detailed help articles for step-by-step instructions on research methodology, information ethics, and digital tool usage.