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Whether it’s academic questions, technical support, or general inquiries, the Open University of Kenya support team is always available to assist you.
Academic at +254709 040 600
Get answers to your learning and coursework questions
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Find answers to the most common student questions
How do I access my online classes?
Log in to the OUK student portal and navigate to the "My Courses" section.
There you will find links to your online classes and learning materials.
What should I do if I forget my password?
Click on “Forgot Password” on the login page.
Enter your registered email and follow the instructions sent to reset your password.
How do I contact academic support?
You can reach academic support via phone, email, or SMS.
See the contact section above for direct details.
Where can I find the exam timetable?
The exam timetable is posted on the student portal under the “Exams” section.
Please check regularly for updates.
How do I pay my fees online?
Log in to the student portal, go to the “Fees” section,
and follow the secure payment instructions available.