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Privacy Policy

Open University of Kenya Privacy Policy

Open University of Kenya Privacy Policy

Last Updated: September 24, 2023

Introduction

Welcome to the Open University of Kenya (OUK) privacy policy. At OUK, we are committed to safeguarding the privacy and personal information of our website visitors, prospective students, and those who contact us. This privacy policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (https://ouk.ac.ke), use our admissions portal (admissions.ouk.ac.ke), or contact us via email at info@ouk.ac.ke.

Last Updated: This privacy policy was last updated on September 24, 2023.

Data Collection

Website (https://ouk.ac.ke)

When you visit our website, we may collect the following information:

  • Log Data: We collect information that your browser sends whenever you visit our website. This data may include your computer's Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, and other statistics.
  • Cookies: We use cookies to improve your browsing experience. Cookies are small files that are stored on your device's browser and contain information such as preferences and settings. You can control the use of cookies through your browser settings.
  • Contact Forms: If you choose to contact us via the contact forms on our website, we may collect your name, email address, and any other information you provide to us.

Admissions Portal (admissions.ouk.ac.ke)

When you use our admissions portal to register and apply for courses, we will collect personal information necessary for the admission process. This may include:

  • Full name
  • Contact information (address, phone number, email)
  • Academic history and qualifications
  • Financial information for payment processing
  • Any additional information required for your application

Where We Are Located

Our physical address is P.O. BOX 2440-00606, Nairobi, Kenya.

Who We Collect Information From

We collect information from anyone all over the world who registers on our admissions portal.

Use of Personal Information

We may use your personal information for the following purposes:

  • To provide you with information, services, or resources related to the Open University of Kenya.
  • To process your applications for admission.
  • To communicate with you and respond to your inquiries.
  • To improve and enhance our website and services.
  • To comply with legal and regulatory requirements.

Data Protection

We take data protection seriously and implement appropriate measures to safeguard your personal information. We use industry-standard security technologies and protocols to protect your data from unauthorized access, disclosure, alteration, or destruction.

Disclosure of Personal Information

We do not sell, trade, or transfer your personal information to third parties without your consent, except in the following situations:

  • To trusted service providers who assist us in operating our website and services, provided they agree to keep your information confidential.
  • When required by law, we may disclose your information to comply with legal obligations.

Data Retention

We will retain your personal information for as long as it is necessary for the purposes outlined in this privacy policy or as required by applicable laws and regulations.

Your Rights

You have the right to:

  • Access, correct, or update your personal information.
  • Withdraw your consent for data processing.
  • Request the deletion of your personal data.
  • Raise concerns about the use of your data.

Contact Us

If you have any questions, concerns, or requests related to your personal information or this privacy policy, please contact us at:

Email: info@ouk.ac.ke

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with the updated effective date.

By using our website, admissions portal, or contacting us, you consent to the terms outlined in this privacy policy.

Disclosure Statement

This privacy policy is provided to inform you about how the Open University of Kenya (OUK) collects, uses, and protects your personal information. By using our website, admissions portal, or contacting us, you acknowledge that you have read and understood this privacy policy, and you consent to the collection and processing of your personal information as described herein.

About

The Open University of Kenya (OUK) is a virtual learning institution deeply committed to advancing education and driving socio-economic growth within Kenya and beyond. Access to higher education has remained a major challenge in Kenya and this has disadvantaged citizens who seek to improve their knowledge, upscale skills and for posterity. Experts have noted that increasing the number of educational institutions so as to match the rate of population growth is an extremely difficult if not impossible solution especially when financial and other resource constraints are considered. Open and Distance Learning approaches, coupled with innovative ICT solutions, have proofed viable alternatives to providing excellent education to millions of people located wherever and whenever by different life circumstances.